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Support
Get help with your account
Need assistance with account issues, technical problems, or have questions about how Stepscroll works?
support@stepscroll.comBusiness Inquiries
Partnerships and press
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business@stepscroll.comFeedback
Share your ideas
Have suggestions for new features or improvements? We'd love to hear from you.
feedback@stepscroll.comPrivacy & Security
Data protection inquiries
Questions about your data, privacy concerns, or security-related matters?
privacy@stepscroll.comResponse Time
We typically respond within 24 hours during business days. For urgent issues, please mark your email as "Urgent" in the subject line.
Tip: For faster support, please include your account email address, device type and OS version, and a detailed description of your issue.
Information to Include When Contacting Support
- Your account email address
- Device type and operating system version (e.g., iPhone 14, iOS 17.2)
- Detailed description of the issue or question
- Screenshots if applicable (helps us resolve issues faster)
- Steps to reproduce the issue (if reporting a bug)